Make Decentralization Work—Not as a Challenge, but as a Strength!

Decentralized organizations like labor unions and non-profits face special challenges—balancing a clear overall brand message with the power to act at the local level. They also have to handle data spread across different areas and technologies and ensure everyone works together smoothly, even when they're far apart.

That's where NEP Services steps in to simplify and unify your operations.

Our hub-and-spoke model creates a central brand kit that ensures your core messaging stays consistent no matter how far apart your team is. Plus, we arm each sub-chapter or local group with tailored toolkits and geo-targeted lists, enabling them to engage their communities effectively.

Whether via SMS or email campaigns, your teams can communicate seamlessly and in real time. And our shared content calendar keeps everyone aligned, avoiding overlaps and maximizing impact. All data from chapters is synchronized into a single CRM, with chapter-level permissions to protect sensitive info. This means your organization enjoys a unified view of engagement while empowering local autonomy.

NEP Services makes decentralization work—not as a challenge, but as a strength. We help your organization stay connected, consistent, and agile!

Shubhangi Srivastava is the Chief Technology Officer at NEP Services, where she leads the creation of award-winning technology platforms that serve more than 750,000 members in 700+ unions, nonprofits, and public safety organizations nationwide. Recognized for her ability to turn complex ideas into secure, scalable, and impactful solutions, she has helped transform NEP from a service-based agency into a nationally recognized SaaS platform company.

Her flagship innovation, Connect Plus+, earned Fast Company’s Most Innovative Companies in North America honor and has been recognized with the Tech for Good Award and the Nonprofit Tech Innovation Award. The platform is the first of its kind to include a patent-pending AI chatbot for secure, role-based member data access, along with advanced communication, dues processing, and engagement tools tailored for unions and nonprofits.

Shubhangi also led the development of Help a Hero, a secure union-governed crowdfunding platform, and First Responder Processing, which fully automated donation workflows and doubled NEP’s annual processing volume to over $10 million. A mentor in Women in STEM programs and a judge for the Timmy Awards for Best Tech Manager, she delivers technology that drives efficiency, revenue, and community impact.